Call Center Integration allows customers to send orders to PPM using any these platforms. Customers are able to save time and money on transferring orders to PPM Fulfillment by using this method of ordering.
Philips-medSage is the leading cloud based patient communication software tool utilized by HME providers. Developed to assist busy clinicians and staff, voice based recognition software identifies patients requiring clinical follow up and timely communication increases the opportunity for appropriate supply replenishment. Phillips-medSage integrates with many billing software programs and directly with PPM Fulfillment.
IAssist, provided by Echo 3 Solutions, offers comprehensive compliance calling to your new-to-PAP Therapy patients. We help them overcome obstacles, present disease education, and also educate them about proper cleaning and replacement of supplies. A Compliant patient is a patient who will reorder supplies! IAssist also offers quarterly calling of patients who are in need of supplies. Both our Compliance and Resupply calls are done by live callers based in Indianapolis, IN, because your patients appreciate and prefer to speak to a live person.
CMB Solutions’ core business is designed to preserve client’s resources, while integrating the network of providers tied to a patient. CMB Solutions’ technology driven, flexible patient management programs, are built around direct patient contact using hybrid communications model that is based on IVR, Email, SMS, and Live Coaches and focused on measurable results.